Sorry… Northern Ireland is not open right now – but please come back later!

In these unprecedented times, holidays are not for now. As per the government’s advice, it’s important that you stay safe at home and not travel to or around Northern Ireland.

While you might not be able to come in person, we hope to bring you a touch of light relief and inspiration in these uncertain days and will continue to share great stories about Northern Ireland from time to time, via email newsletters and social media. It’s our way of keeping you smiling through these difficult months.

In the meantime however, please find the most up-to-date information on Coronavirus in Northern Ireland, and consult the following which is updated daily:

What is the latest guidance and advice on Coronavirus?

The most recent and up-to-date communications and information for Northern Ireland on the Coronavirus can be found here.

Visitors who have concerns while here in Northern Ireland should contact the special coronavirus helpline on 0300 200 7885.

If it is a medical emergency, call 999 and inform the call handler of your recent travel.

If you are NOT registered with a GP in Northern Ireland, you’ll find important information available via the NI Direct website which you should refer to.

If you are concerned about the impact of the COVID-19 (coronavirus) outbreak on your travel plans, check with your airline, tour operator, cruise line or other transport and accommodation providers as applicable before commencing any travel plans.

What is Covid-19?

Coronaviruses are a large family of viruses that are common across the world. These viruses can cause mild symptoms ranging from a fever and cough to more serious conditions such as severe pneumonia, shortness of breath and breathing difficulties. In December 2019, a new strain of coronavirus (COVID-19) was first identified in Wuhan City, China. This virus has now spread to other countries.

What is the situation in Northern Ireland?

As of 28 May 2020, there have been four thousand, six hundred and ninety-six positive test results for coronavirus (COVID-19) in Northern Ireland.

The Public Health Agency provides extensive up to date advice and we strongly recommend that industry and visitors alike check it regularly. 

The Public Health Agency is working with partners across the UK including Public Health England, as well as the Department of Health and health trusts in Northern Ireland, and the health service in the Republic of Ireland, on the ongoing global novel coronavirus response.

Like seasonal flu, the same public health advice applies for COVID-19 (Coronavirus): if you cough or sneeze, use a tissue to cover your mouth and nose, throw it away carefully after use, and wash your hands.

Where can I get more information?

To keep up-to-date with the latest information on the outbreak of the Coronavirus, we recommend you regularly check the following websites:

Who should I contact with regards to amending or cancelling my booking due to COVID-19?

In the first instance, please contact the company you booked with as soon as you can. Whether you are offered a refund or an amendment will be dependent on the booking terms and conditions. If the booking is cancelled due to COVID-19 and a ‘force majeure’ event or similar is not outlined in the terms and conditions, a refund is usually the most appropriate option under The Consumer Rights Act 2015. A business may offer an alternative such as offering a voucher or rescheduling a booking, however this should only be accepted if it is convenient for both parties.

For the latest advice and guidance, please contact Consumerline (contact details can be found here) or The Consumer Council (details can be found here).

Which local businesses are open in Northern Ireland?

Due to the COVID-19 virus, there will be many local businesses closing until further notice. Our advice is to please contact individual providers for up to date opening information.

However, anyone seeking visitor information may contact the Visitor Information Network teams by phone or email (details can be found here) where a friendly member of staff will assist with your query.